Last updated: November 21, 2021
General Disclaimer
As a visitor or a customer of this website, you agree to the following Terms & Conditions of use. Please be sure to read this carefully before making a purchase. You are bound to these Terms & Conditions once you have agreed to make a purchase. This site is intended to be used by adults. fatcat-spraystore.com and the website fatcat-spraystore.com do not intend to condone, promote, or incite the use of our products for illegal purposes. We expressly point out that we cannot be held responsible for the future actions of those who purchase any products from our e-shop. All information contained within this site and/or coming with our products is included for educational reference only. By accepting these Terms & Conditions you agree that the use of the website including the e-shop is at your sole risk.
Scope
These Terms & Conditions of Use are applicable to any use of the fatcat-spraystore.com e-shop on the website, the website itself, and any underlying or related web page, as well as any services available on the Web site and to any and all offers, orders, and agreements connected therewith of the fatcat-spraystore.com.
If you do not agree with these Terms & Conditions of Use, you may not order any products on the Web site or in any other way use the Web site. We advise you to read the Terms & Conditions carefully to ensure that you are aware of your rights and obligations. Before you complete your purchase you must check the box stating that you have read these Terms and Conditions and all the related Disclaimers.
Web Site Content and Appropriate Use of the Web Site
The name and logo of fatcat-spraystore.com are protected under copyright law. Reproduction of any kind is prohibited in accordance with Copyright Law. This content is subject to change without notice and is provided for your information only.
We cannot guarantee the accuracy or completeness of this content or any material found within, and you acknowledge that errors might be present for which we explicitly disown any liability. In no case whatsoever do we endorse the content of external websites that could be found on our website, nor are responsible for their Privacy Policies.
You are prohibited from using the site or its content:
(a) For any unlawful purpose;
(b) To solicit others to perform or participate in any unlawful acts;
(c) To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
(d) To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) To submit false or misleading information;
(g) To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related web site, other web sites, or the Internet;
(h) To collect or track the personal information of others
(j) To spam, phish, pharm, pretext, spider, crawl, or scrape
(k) For any obscene or immoral purpose;
(l) To interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.
Prices
All prices stated on our website are in Euro. Please note that fatcat-spraystore.com reserves the right to change any prices displayed on the site without prior notice. We also reserve the right to cancel an order if goods have been displayed with the incorrect price due to typographical error, or for any other reason.
Orders and Orders Placement
We are trying to make your shopping experience easier and less complicated. This is the reason why there is no need to create a login account and disclose too much unnecessary personal information. Once you make your choice you are being transferred to our secure payment page where you have to complete a simple form with a minimum of personal information. Personal information such as your name, address, and credit card details are required when you place an order with our e-shop. Please make sure that this information is correct, accurate, current, and complete. Afterward, you will be shown a summary of your selected products before the order is placed. In this summary, you are given the opportunity to adjust the order before the products are ordered and also choose the shipping method. The total cost of your purchase including the shipping costs will appear before checking out your shopping cart.
We do not under any circumstances retain any personal or credit card information. We are only archiving documentation of the orders so we could track them back for administrative purposes and as evidence when in need. After we receive your order, you will receive an email confirming receipt of your order. If details are inadequate, or if we suspect that they are false, we may cancel the order.
You declare that you are aware of the technical steps leading to the conclusion of the purchase agreement and whether the agreement shall be archived for evidential purposes.
Delivery
Once your payment is confirmed we prepare and soon dispatch your package. Deliveries will only be made once payment has been received. fatcat-spraystore.com is not able to control or take responsibility for the actions of Customs and Excise. All packaging is discreet and no indication of contents is displayed, however, if the items you have ordered are not in line with the laws in your area, you run the risk of customs interfering with your package. We are unable to help you with this situation.
International Shipments
We only ship within the EU.
Retention of Title
The goods supplied by us shall remain our property until the customer has discharged all our claims against him from the current transaction in full. Legal ownership, or title, to the goods, will not pass from us to the customer until the customer has paid for the goods. In the case of electronic and credit card payments, payment is deemed to have been made only when they have been fully honored and received by fatcat-spraystore.com. As stated we accept specific payment methods, therefore we do not dispatch any products prior to the payment confirmation. Nevertheless, the customer acknowledges that so long as title has not been transferred in the products, it holds the products as bailee and fiduciary agent for us and shall safely and securely store and keep the products separate and in good condition, clearly showing FAT-CAT, ownership of the product(s) and shall respectively record the fatcat-spraystore.com ownership of the products in its books. Following the completion of the transactions the customer will own the product(s) in full and therefore he has the right to use it as he/she wishes.
Faulty and Defective Goods
In the rare event of a faulty/defective good upon arrival, fatcat-spraystore.com reserves the right to ask for evidence and/or photographs of the product(s) in order to decide if they are indeed damaged. If the product is indeed defective the customer has two options:
- Returning the product within 7 days from receiving the item and get a refund excluding the shipping costs. In that case, the costs of both shipping operations will be paid by the client.
- Within 7 days from receiving the item and after discussion with our shop, get the same item replaced or repaired. In that case, shipping back to us for repair is covered by the client while shipping the repair and/or replacement will be paid fatcat-spraystore.com
Payments & Returns
Thank you for shopping at Fat Cat Spray Store.
If for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Payments & Security
Recognizing the importance of electronic payment security, EveryPay is a licensed Payment Institution by the Bank of Greece (Decision No. 280/3 / 23-7-2018 GG B 3010 / 25-7-2018), and manages securely card payment transactions, in accordance with the regulatory framework of the card transaction security management standard. Everypay is certified in accordance with the PCI DSS compliance standards. All Everypay services are made through secure connections with 256bit SSL certificates. EveryPay also supports the ability to use the 3D Secure service, an additional security token for VISA & MasterCard. The Payer then has to enter his personal secret code to complete the transaction successfully.
Interpretation
The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Fat Cat Spray Store.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to Fat Cat Spray Store, accessible from fatcat-spraystore.com
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days without giving any reason for doing so.
The deadline for canceling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: info@fatcat-spraystore.com
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 7 days
- The Goods are in the original packaging
The following Goods cannot be returned:
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
- The supply of Goods that are used (sprays & socks)
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Only regular-priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods to the following address:
FAT CAT
Pittaki 6, 105 54, Athens
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Gifts
If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to You later, We will send the refund to the gift giver.
Contact
If you have any questions about our payments returns and refunds policy, please contact us:
- By email: info@fatcat-spraystore.com